EFFECTIVE DATE: May, 2026

These Terms & Conditions (“Terms”) govern your access to and use of pulsecodeclaims.co.uk (the “Website”), operated by PulseCode Claims (“we,” “our,” or “us”). By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.

BUSINESS PURPOSE AND SCOPE

PulseCode Claims provides non-fault accident management and claims assistance services for drivers across the United Kingdom. Our services may include accident support, vehicle recovery, replacement vehicles, repair coordination, and insurance claim assistance.

The Website is intended to provide general information about our services and to allow prospective clients to contact us.

The Website does not constitute legal advice, insurance advice, or a binding agreement to provide services, and no client relationship is created solely by visiting or using the Website.

WEBSITE USE

You agree to use the Website only for lawful purposes and in a manner consistent with these Terms. You agree not to:

• Use the Website for any unlawful, misleading, or fraudulent purpose

• Attempt to gain unauthorized access to the Website or its systems

• Interfere with the operation, security, or functionality of the Website

• Introduce malware, automated scraping tools, or harmful code

• Use the Website in a way that could damage or impair our business or reputation

We reserve the right to restrict or terminate access to the Website at our discretion.

INFORMATIONAL CONTENT ONLY

All content on the Website is provided for general informational purposes only. While we strive to keep information accurate and current, we make no guarantees regarding completeness, accuracy, or applicability.

Nothing on the Website constitutes legal advice, insurance advice, financial advice, or a guarantee of claim outcome or compensation.

Any accident management or claims services provided by PulseCode Claims are governed exclusively by separate written agreements or service arrangements where applicable.

NO PROFESSIONAL OR LEGAL RELIANCE

You acknowledge and agree that:

• Website content is not a substitute for professional legal or insurance advice

• No guarantee is made regarding claim outcomes, compensation amounts, or timelines

• Only formal agreements and written communications issued by PulseCode Claims are authoritative

Reliance on Website content is at your own risk.

SERVICE AGREEMENTS AND CLAIMS SUPPORT

Any accident management or claims assistance services provided by PulseCode Claims may be subject to:

• Separate written agreements or service authorizations

• Defined scope, limitations, and eligibility requirements

• Applicable UK laws, insurance procedures, and third-party requirements

These Terms do not modify, replace, or supersede any separate agreement entered into between you and PulseCode Claims.

VEHICLE RECOVERY, REPAIRS, AND REPLACEMENT VEHICLES

Our services may involve vehicle recovery, repair coordination, replacement vehicle arrangements, and communication with insurers or third parties.

Availability of services may depend on accident circumstances, eligibility, insurer approval, location, and third-party cooperation.

PulseCode Claims does not guarantee the availability of any specific replacement vehicle model, repair timeline, or claim outcome unless expressly confirmed in writing.

INTELLECTUAL PROPERTY

All Website content, including text, images, graphics, logos, videos, design elements, and layout, is the property of PulseCode Claims or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, display, or use any Website content for commercial purposes without prior written permission.

USER SUBMISSIONS

Any information you submit through the Website, including contact forms, emails, WhatsApp messages, or inquiries, must be accurate and lawful. You agree not to submit:

• False or misleading information

• Content that is unlawful, abusive, or harmful

• Information that infringes on the rights of others

We are not obligated to respond to or retain any submission.

THIRD-PARTY LINKS

The Website may contain links to third-party websites or platforms. These links are provided for convenience only. We do not control and are not responsible for third-party content, privacy practices, or terms or policies of external sites.

Accessing third-party websites is at your own risk.

DISCLAIMER OF WARRANTIES

The Website is provided on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of accuracy, reliability, merchantability, and fitness for a particular purpose.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, PulseCode Claims shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or related to:

• Use of or inability to use the Website

• Errors or omissions in Website content

• Delays, interruptions, or security issues

• Reliance on information provided on the Website

Your sole remedy for dissatisfaction with the Website is to discontinue use.

INDEMNIFICATION

You agree to indemnify and hold harmless PulseCode Claims from and against any claims, damages, liabilities, losses, or expenses arising from your use of the Website, your violation of these Terms, or your misuse of Website content or systems.

CHILDREN AND AGE RESTRICTIONS

The Website and services are intended for individuals aged 18 and over. We do not knowingly collect information from minors.

GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

CHANGES TO THESE TERMS

We may update these Terms at any time. Changes will be effective immediately upon posting to this page. Continued use of the Website constitutes acceptance of the revised Terms.

CONTACT INFORMATION

If you have questions regarding these Terms & Conditions, you may contact us at:

PulseCode Claims
Email: claims@pulsecodeclaims.co.uk
Phone: 07386 557824
Website: https://pulsecodeclaims.co.uk